CashCrop Support
Help with account access, connected data, privacy requests and reports.
Contact
For assistance, reach SMAT Designs through its existing published contact page or email info@smatdesigns.com. State your business and the affected feature, but do not send passwords, API keys, payment-card data, or raw customer records.
What to include
A clear description, approximate UTC time, the report or tool name, and a redacted error code are generally sufficient to investigate an issue. Store-specific permissions are checked before access to any nonpublic information.
Report discrepancies
If sales, inventory, tax, cost or margin numbers look incomplete, ask for source freshness and the relevant missing-data receipts. An unverified or incomplete period must not be reported as certified profit.
Account and data requests
Use the same contact channel for account deactivation, access, correction, export and deletion requests. Identity and store authorization may need to be verified before taking action.